Shipping policy
Shipping Policy
The Reset Button
Effective Date: 06/19/2026
Thank you for shopping with The Reset Button. We are committed to delivering your monthly subscription box as quickly and efficiently as possible.
Order Processing
All subscription boxes are carefully prepared and packed after your order is placed.
Please allow 2–3 weeks for processing and delivery. Processing times may vary depending on order volume, product availability, holidays, and other factors.
Shipping Schedule
Subscription boxes are shipped on a monthly basis according to your subscription plan.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information, when available.
Shipping Delays
While we strive to meet estimated delivery times, The Reset Button is not responsible for shipping delays caused by:
- Carrier delays
- Weather conditions
- Natural disasters
- Holidays
- Customs processing
- Incorrect shipping information provided by the customer
- Other circumstances beyond our control
Shipping timeframes are estimates and are not guaranteed.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
The Reset Button is not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping fees may apply if a package must be resent.
Lost, Stolen, or Missing Packages
Once an order has been marked as delivered by the shipping carrier, The Reset Button is not responsible for lost, stolen, or misplaced packages.
If you believe your package has been lost or stolen, please contact the shipping carrier directly to file a claim.
International Shipping
International customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country.
The Reset Button is not responsible for delays caused by customs clearance procedures.
Shipping Rates
Shipping rates are calculated at checkout and may vary based on destination, package weight, and selected shipping method.
Contact Us
If you have questions regarding your shipment, please contact us at:
The Reset Button
📧 juststartedmy@gmail.com